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The operating method, step by step

The home page shows four steps. This is the full operating version the team actually works to.

Method

From the requirement to continuous improvement

Technology helps us organise. Human expertise manages the exceptions.

1

Understand

We establish the need, the policy, the travellers and the risks.

2

Design

We set the service model, the channels, the reporting and the support level.

3

Select

We assess resources and suppliers on quality, cost and coverage.

4

Execute

We turn the approved solution into confirmed bookings and services.

5

Monitor

We track changes, suppliers and any case that needs escalation.

6

Measure

We measure delivery quality, spend, responsiveness and feedback.

7

Improve

We use the data and the reporting to develop the experience.

Start with the need

Share your travel movement and approval policy, and the team will prepare an initial service model.

Request a corporate proposal
  1. 1

    Send the brief

    Your travel movement, the services you need, and your approval policy.

  2. 2

    An initial proposal

    A proposed service model and initial estimate — usually within three business days.

  3. 3

    Agreement and operation

    A named contact, a clear approval path, and regular reporting.